FAQ
Q: How much data can the SBX store on the SD card?
A: Storage times depend on numerous factors, such as: SD card size, FPS (frames per second), video resolution, and video quality. All of these are selectable options in the SBX software settings. Click here to view a complete storage time table.
Q: What size SD card is included and what size can I upgrade to?
A: A 2GB SD card is included. The SBX is compatible with a 32GB SD card. Class 2, 4, or 6 is recommended for SDHC cards (SDHC refers to High Capacity SD Cards from 4GB - 32GB).
Q: Does the SBX record audio?
A: No. The SBX does not record audio because there are many laws that vary from state to state that prohibit the recording of audio unless clearly indicated.
Q: How do I install the SBX mount in my vehicle?
A: The SBX comes with a strong 3M adhesive mount for your windshield. The ring mount is adjustable to any angle windshield and the SBX unit can be removed from the ring mount (to prevent theft or for use in multiple vehicles). Click here to view the mount assembly. Instructions are also detailed in the User Guide.
The SBX comes with a 12V cigar jack adaptor, which is the only wire coming out of the SBX unit. Adhesive wire clips are included to help neatly run the wire to the power source. There is also an available power supply that runs directly to your vehicle's fusebox, for $14. Click here to order from KCI's online store.
Q: How do I view my videos?
A: The first thing you should do when you receive your SBX unit is to insert the SD card into your PC and install the PC viewer software. Once you have videos recorded on your SD card (either by shock impact or pressing the manual "record" button) you can remove the SD card from the SBX unit and use the PC viewer software to view the selected videos.
Q: How do I adjust the settings?
A: Insert the SD card into your PC and open the PC viewer software. Click the settings icon within the PC viewer software and adjust the settings to your liking. Click here for a preview of the settings window.
Q: How do I put my SBX video on DVD and what happens to all the GPS data?
A: Once you have loaded your video files with the PC viewer software you can convert the videos to AVI format. AVI format is a standard media format that can be played back with standard media players such as Windows Media Player, VLC, and more. AVI format is also easy to convert to DVD format. Video converter programs such as AVS Video Converter can convert AVI to DVD for free.
Q: I see "pre-record" as a featured function. How does the SBX record video prior to the impact?
A: The SBX is always recording, but constantly overwriting itself...unless it is told to record via shock impact or manually pressing the red record button. When the SBX is triggered to record, it simply saves the previous video, up to 20 seconds, to memory.
Q: How does "pre-record" work if I set my unit to record continuously and not just via shock impact?
A: A shock impact or pressing the red record button will simply flag these video files as "emergency". This makes it easy to locate events when viewing files on the PC viewer software.